How it works
From first enquiry to lasting improvement
You don't need any technical knowledge to start. Here is what happens at each stage, and what is expected of you.
Step 1: Tell us about your website
Send your business name and website address, along with anything you already know is causing trouble for visitors. Nothing technical is required.
Step 2: Define the review
We agree what the review will cover — which pages and journeys matter most to your business, and what you want to get out of it.
Step 3: Understand the findings
You receive the deliverables agreed for your service: the barriers found, described in plain language, with the impact on real visitors.
Step 4: Plan and address improvements
We set out a prioritised action list. Depending on what you have agreed, DigiNet Access can support your existing developer or coordinate the work.
Step 5: Review progress
Where follow-up verification or ongoing support is part of your arrangement, we re-check the agreed items and confirm what has changed.
Ready to start at step one?
Send your website address and a short note about what you'd like help with.